Support & contact

Need help? Email us. We reply within 1 business day..

RelationshipClarity.ai. We use US-based infrastructure to generate reports.

Support

For issues with uploads, payments, generation, or downloads. We reply within 1 business day..

Include this so we can help fast:
  • • What happened + what you expected
  • • Approx time (with timezone) and amount paid (if applicable)
  • • Any payment reference / Razorpay payment id (if you have it)
Tip: If your chat is a group chat, we currently support one-to-one exports only.

Refunds & billing

If you were charged but didn’t receive a usable report, email us and we’ll investigate quickly.

Include:
  • • Approx time (with timezone) and amount
  • • Payment reference / Razorpay payment id (if available)
  • • What you see on screen (copy the error text if any)
We’ll aim to resolve by regenerating the report or refunding when appropriate.

Deletion requests

You can delete immediately after generation using the “Delete my data” button. If you need help, email us.

Include:
  • • Approx time of upload/generation (with timezone)
  • • Payment reference (if any) to help us locate the session
Full details are in Privacy.

Partnerships

Media, research collaborations, or distribution partnerships.

Best first email:
  • • What you’re proposing
  • • Why it helps users
  • • Timeline + any links

Common questions

  • • Reports usually generate in ~6 minutes.
  • • No sign-up or phone number required.
  • • Uploads & reports auto-delete within 24h.
  • • One-to-one WhatsApp .txt (no media, no groups).

Privacy at a glance

  • • Private storage + signed links.
  • • Delete-now button after download.
  • • Machines-only processing (no human reading).
  • • Full details in Privacy.

Guidance, not therapy. For safety concerns, contact local services. We don’t require sign-up or phone numbers. Chats and reports auto-delete from our storage within 24 hours, and you can delete immediately using the “Delete my data” button after generation.

See our Privacy and Terms. For requests, email relationshipclarity.ai@gmail.com.